It’s (beyond) Time for my 2015 Goals!!!

I just realized that I haven't taken the time yet to notate my goals for 2015. Time to remedy that. In the past, I've often been guilty of biting off more than I can chew in regard to goal setting. Being spread so thin in so many directions at once is little more than setting … Continue reading It’s (beyond) Time for my 2015 Goals!!!

Customer Service doesn’t always have to be a dead-end job

Customer service often has a bad rap these days. The title itself makes most of us immediately think of horrible corporate call centers dealing with irate customers. There is a better way--progressive tech companies like Zappos, Automattic, and Buffer live by their core values in how they treat both employees and customers. Automattic, the company … Continue reading Customer Service doesn’t always have to be a dead-end job