Starting my Happiness Trial Tomorrow

Tomorrow morning at 9am I will being my trial employment period with Automattic, the creators of WordPress, as a Happiness Engineer. After three full days of training I will fit in an addition 30-40 hours a week of work in around my normal 8-5 office job for the next 4-6 weeks. I’m not terribly excited … Continue reading Starting my Happiness Trial Tomorrow

Customer Service doesn’t always have to be a dead-end job

Customer service often has a bad rap these days. The title itself makes most of us immediately think of horrible corporate call centers dealing with irate customers. There is a better way--progressive tech companies like Zappos, Automattic, and Buffer live by their core values in how they treat both employees and customers. Automattic, the company … Continue reading Customer Service doesn’t always have to be a dead-end job